Student Welfare
Student Services at Holmes is there to support you to achieve your educational, career and personal goals. Holmes Institute draws on a wealth of experience and expertise in language, academic and study skills support that are available to all our students at no extra cost. While Academic Support classes are offered on a weekly basis and open to all students without appointment, other support sessions are offered on demand and request by students, including appointment with one of our experienced Academic Mentors. Please contact Student Services on your campus for more information on these services.
At Holmes Institute, we are committed to our students' personal safety and wellbeing too. That's why we have 24/7 'support contact' available to you in emergency situations. Your 24/7 support contact can also be contacted to request support in regards to cases of Sexual Harassment or Assault. Your 24/7 support contacts details are below:
| Emergency Contact Numbers |
|---|
| Call your relevant campus number anytime to report a serious incident that affects you or to gain support when needed. The numbers are: |
| Melbourne Campus | 0413 750 066 |
| Sydney Campus | 0413 758 861 |
| Brisbane Campus | 0413 758 869 |
| Cairns Campus | 0413 758 863 |
| Gold Coast Campus | 0413 758 862 |
Some other contacts that may be useful to you during your studies at Holmes are provided below (according to campus location):
| Melbourne Campus |
|---|
| Service | Location | Tel Number | Comments |
| Hospital Private | St Vincents Private
59 Victoria Parade
Fitzroy Vic
| 9411 7111 | |
| Hospital Public | St Vincents Public
41 Victoria Parade
Fitzroy Vic | 9288 2211 | In Australia, you would go to a hospital in an emergency situation (for example if you broke a bone or cut yourself badly, or for pre-scheduled surgery, treatment, that your doctor has recommended). We do not go to hospitals for non-serious illness, like flu, colds or allergic reactions. If you need to see a doctor, you should go to a medical centre or doctor’s surgery.
|
| Doctor | Melbourne City
Medical Centre
222 Exhibition St
Melbourne Vic
| 9639 9600 | |
| Female Doctor | Women’s Health
Royal Women’s Hospital
132 Grattan Street
Carlton Vic
| 9344 2000 | |
| Dentist | Melbourne City Dental
Grd Floor 393
Swanston Street
Melbourne Vic
| 9662 2638 | |
| Drug and Substance Abuse | Addiction Medicine Clinic
41 Victoria Parade
Fitzroy Vic
| 9288 2627 | The clinic assists people suffering from drug and alcohol addiction and can provide support and medical assistance in conjunction with St Vincent’s Hospital.
|
| Counselling Service | Lifeline | 13 11 14 | 24 Hour Telephone Counselling
For people dealing with mental health issues.
|
| Gambling Help | Gambler’s Help Line | 1800 858 858
| If you are finding it difficult to handle your gambling problem on your own, it may be useful to seek professional help. Gambler’s Help can assist with free, confidential information and support services.
Visit www.gamblinghelponline.org.au |
| Legal Assistance | Victoria Legal Aid
350 Queen St
Melbourne Vic | 9269 0234 | Victoria Legal Aid (VLA) can help students with legal problems.
VLA provides legal information, advice and assistance in relation to criminal issues, family breakdown, family violence, immigration, social security, mental health, debt and traffic offences.
Free interpreters are available at Victoria Legal Aid.
|
Quit Smoking
| QUIT Line | 13 18 48 | Visit www.quit.org.au |
| Rental Assistance | Consumer Affairs | 1300 558 181 | Visit www.consumer.vic.gov.au
|
| Fair Work Rights | Fair Work Ombudsman | 13 13 94 | Visit https://www.fairwork.gov.au/contact-us
and
https://www.fairwork.gov.au/find-help-for/visa-holders-and-migrants |
| Sexual Assault and Harassment Assistance: |
| Victorian Sexual Assault Crisis Line | | 1800 806 292 | |
| 1800RESPECT (Domestic and Sexual Violence assistance) | | 1800 737 732 | |
| Sydney Campus |
|---|
| Service | Location | Tel Number | Comments |
| Royal North Shore Hospital | Westborne St
St Leonards NSW
| 9926 7300 | In Australia, you would go to a hospital in an emergency situation (for example if you broke a bone or cut yourself badly, or for pre-scheduled surgery, treatment, that your doctor has recommended). We do not go to hospitals for non-serious illness, like flu, colds or allergic reactions. If you need to see a doctor, you should go to a medical centre or doctor’s surgery.
|
| St Vincents Hospital | Victoria Street Darlinghurst
| 8382 7111 |
|
| Medical Centres | George Street Medical Centre
308 George Street
Sydney NSW 2000
| 9231 3211 | If you need to see a doctor, you can go to a medical centre or doctor’s surgery. It’s better to make an appointment, because you won’t have to wait. |
Holmes Institute 24 hour emergency contact
| 91 York Street
Sydney NSW 2000 | 0413 758 871 | This is a 24 hour emergency service for Holmes Institute Sydney. |
| NSW Police (Rocks) | 123 George Street
Sydney NSW 2000
| 131 444 | For non emergencies, for example, to report a robbery or theft. |
| NSW Police School Liaison Officer | 123 George Street
Sydney NSW 2000 | Ben Purvis
0437 886 691 | Mr Ben Purvis’s job is to advise and assist students with crime prevention, drug information, and safety in the city.
|
| Fire, Emergency, Ambulance | Sydney | 000 | You can call 000 from any pay phone, mobile or regular phone in Australia. This is an emergency number.
|
| Counselling Service | Life Line | 13 11 14 | 24 Hour Telephone Counselling.
For people dealing with mental health issues.
|
| Gambling Help | Gambler’s Help Line | 1800 858 858 | Visit www.gamblinghelponline.org.au
This service is free and confidential.
|
Legal Assistance
| Legal Aid | 1800 228 891 | Visit https://training-au.neotalogic.com/a/clcnsw-recommendation-service
|
| Quit Smoking | QUIT Line | 13 18 48 | Visit www.quit.org.au
|
| Rental Assistance | Consumer Affairs | 13 32 20 | Visit www.fairtrading.nsw.gov.au
|
| Fair Work Rights | Fair Work Ombudsman | 13 13 94 | Visit https://www.fairwork.gov.au/contact-us
and
https://www.fairwork.gov.au/find-help-for/visa-holders-and-migrants |
| Sexual Assault and Harassment Assistance: |
| NSW Rape Crisis Centre | | 1800 424 017 | |
| 1800RESPECT (Domestic and Sexual Violence assistance) | | 1800 737 732 | |
| Brisbane Campus |
|---|
| Service | Location | Tel Number | Comments |
| Hospital Public | Royal Brisbane Hospital
Butterfield Street,
Herston Qld | 3636 8111 | In Australia, you would go to a hospital in an emergency situation (for example if you broke a bone or cut yourself badly, or for pre-scheduled surgery, treatment, that your doctor has recommended). We do not go to hospitals for non-serious illness, like flu, colds or allergic reactions. If you need to see a doctor, you should go to a medical centre or doctor’s surgery.
|
| Doctor | Brisbane City CBD & Day Medical Centre
1st Floor, Albert Street City Mall, Brisbane Qld
| 3211 3611 | Female doctors are available and several languages are spoken
Visit www.cbdmedical.com.au
|
| Dentist | Spring Hill Dental
363 Turbot Street, Brisbane Qld
| 3236 9298 | |
| Drug and Substance Abuse | 24 Hamilton Place, Bowen Hills Qld | 1300 656 800 | The clinic assists people suffering from drug and alcohol addiction and can provide support and medical assistance.
|
| Counselling Service | Life Line | 13 11 14 | 24 Hour Telephone Counselling.
For people dealing with mental health issues.
|
| Gambling Help | Gambler’s Help Line | 1800 858 858 | Visit www.gamblinghelponline.org.au
This service is free and confidential.
|
| Legal Assistance | Legal Aid 44 Herschel Street, Brisbane Qld
| 1300 651 188 | |
| Quit Smoking | QUIT Line | 13 18 48 | Visit www.quit.org.au
|
| Rental Assistance | Residential Tenancies Authority 33 Herschel Street, Brisbane Qld
| 1300 366 311
1902 280 037 | 24hr hotline for tenants and landlords
www.rta.qld.gov.au
|
| Fair Work Rights | Fair Work Ombudsman | 13 13 94 | Visit https://www.fairwork.gov.au/contact-us
and
https://www.fairwork.gov.au/find-help-for/visa-holders-and-migrants |
| Sexual Assault and Harassment Assistance: |
| Queensland Sexual Assault Help Line | | 1800 010 120 | |
| 1800RESPECT (Domestic and Sexual Violence assistance) | | 1800 737 732 | |
