Services

Student Welfare

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Student Services at Holmes is there to support you to achieve your educational, career and personal goals. Holmes Institute draws on a wealth of experience and expertise in language, academic and study skills support that are available to all our students at no extra cost. While Academic Support classes are offered on a weekly basis and open to all students without appointment, other support sessions are offered on demand and request by students, including appointment with one of our experienced Academic Mentors. Please contact Student Services on your campus for more information on these services.

Holmes Institute is committed to our students’ personal safety and wellbeing too, that’s why we have 24/7 care available to you in emergency situations. Please see your 24/7 support contact details below:

Emergency Contact Numbers
Call your relevant campus number anytime to report a serious incident that affects you or to gain support when needed. The numbers are:
Melbourne Campus0413 750 066 
Sydney Campus0413 758 861
Brisbane Campus0413 758 869
Cairns Campus0413 758 863
Gold Coast Campus0413 758 862

 
Some other contacts that may be useful to you during your studies at Holmes are provided below (according to campus location):

Melbourne Campus
ServiceLocationTel NumberComments
Hospital PrivateSt Vincents Private
59 Victoria Parade
Fitzroy Vic

9411 7111 
Hospital PublicSt Vincents Public
41 Victoria Parade
Fitzroy Vic
9288 2211In Australia, you would go to a hospital in an emergency situation (for example if you broke a bone or cut yourself badly, or for pre-scheduled surgery, treatment, that your doctor has recommended). We do not go to hospitals for non-serious illness, like flu, colds or allergic reactions. If you need to see a doctor, you should go to a medical centre or doctor’s surgery.

DoctorMelbourne City
Medical Centre
222 Exhibition St
Melbourne Vic 

9639 9600 
Female DoctorWomen’s Health
Royal Women’s Hospital
132 Grattan Street
Carlton Vic

9344 2000 
DentistMelbourne City Dental
Grd Floor 393
Swanston Street
Melbourne Vic

9662 2638 
Drug and Substance AbuseAddiction Medicine Clinic
41 Victoria Parade
Fitzroy Vic

9288 2627The clinic assists people suffering from drug and alcohol addiction and can provide support and medical assistance in conjunction with St Vincent’s Hospital.

Counselling ServiceLifeline13 11 1424 Hour Telephone Counselling
For people dealing with mental health issues.

Gambling HelpGambler’s Help Line1800 858 858





If you are finding it difficult to handle your gambling problem on your own, it may be useful to seek professional help. Gambler’s Help can assist with free, confidential information and support services.
Visit www.gamblinghelponline.org.au

Legal Assistance Victoria Legal Aid
350 Queen St
Melbourne Vic
9269 0234Victoria Legal Aid (VLA) can help students with legal problems.  
VLA provides legal information, advice and assistance in relation to criminal issues, family breakdown, family violence, immigration, social security, mental health, debt and traffic offences.
Free interpreters are available at Victoria Legal Aid.

Quit Smoking

QUIT Line13 18 48Visit www.quit.org.au
Rental AssistanceConsumer Affairs1300 558 181Visit www.consumer.vic.gov.au

Fair Work RightsFair Work Ombudsman13 13 94Visit https://www.fairwork.gov.au/contact-us
and
https://www.fairwork.gov.au/find-help-for/visa-holders-and-migrants

 

Sydney Campus
ServiceLocationTel NumberComments
Royal North Shore HospitalWestborne St
St Leonards NSW

9926 7300In Australia, you would go to a hospital in an emergency situation (for example if you broke a bone or cut yourself badly, or for pre-scheduled surgery, treatment, that your doctor has recommended).  We do not go to hospitals for non-serious illness, like flu, colds or allergic reactions.  If you need to see a doctor, you should go to a medical centre or doctor’s surgery.

St Vincents HospitalVictoria Street Darlinghurst

8382 7111

Medical CentresGeorge Street Medical Centre
308 George Street
Sydney NSW 2000

9231 3211If you need to see a doctor, you can go to a medical centre or doctor’s surgery. It’s better to make an appointment, because you won’t have to wait.
Holmes Institute 24 hour emergency contact

91 York Street
Sydney NSW 2000
0413 758 871This is a 24 hour emergency service for Holmes Institute Sydney.
NSW Police (Rocks) 123 George Street
Sydney NSW 2000

131 444For non emergencies, for example, to report a robbery or theft.
NSW Police School Liaison Officer 123 George Street
Sydney NSW 2000
Ben Purvis
0437 886 691 
Mr Ben Purvis’s job is to advise and assist students with crime prevention, drug information, and safety in the city. 

Fire, Emergency, Ambulance Sydney000You can call 000 from any pay phone, mobile or regular phone in Australia. This is an emergency number.

Counselling ServiceLife Line13 11 1424 Hour Telephone Counselling.
For people dealing with mental health issues.

Gambling HelpGambler’s Help Line1800 858 858Visit www.gamblinghelponline.org.au
This service is free and confidential.

Legal Assistance

Legal Aid1800 228 891Visit https://training-au.neotalogic.com/a/clcnsw-recommendation-service

Quit SmokingQUIT Line13 18 48Visit www.quit.org.au

Rental AssistanceConsumer Affairs13 32 20Visit www.fairtrading.nsw.gov.au

Fair Work RightsFair Work Ombudsman13 13 94Visit https://www.fairwork.gov.au/contact-us
and
https://www.fairwork.gov.au/find-help-for/visa-holders-and-migrants

 

Brisbane Campus
ServiceLocationTel NumberComments
Hospital PublicRoyal Brisbane Hospital
Butterfield Street,
Herston Qld
3636 8111In Australia, you would go to a hospital in an emergency situation (for example if you broke a bone or cut yourself badly, or for pre-scheduled surgery, treatment, that your doctor has recommended). We do not go to hospitals for non-serious illness, like flu, colds or allergic reactions. If you need to see a doctor, you should go to a medical centre or doctor’s surgery.

DoctorBrisbane City CBD & Day Medical Centre
1st Floor, Albert Street City Mall, Brisbane Qld

3211 3611 Female doctors are available and several languages are spoken
Visit www.cbdmedical.com.au

DentistSpring Hill Dental
363 Turbot Street, Brisbane Qld

3236 9298 
Drug and Substance Abuse 24 Hamilton Place, Bowen Hills Qld1300 656 800The clinic assists people suffering from drug and alcohol addiction and can provide support and medical assistance.

Counselling ServiceLife Line13 11 1424 Hour Telephone Counselling.
For people dealing with mental health issues.

Gambling HelpGambler’s Help Line1800 858 858Visit www.gamblinghelponline.org.au
This service is free and confidential.

Legal AssistanceLegal Aid 44 Herschel Street, Brisbane Qld

1300 651 188 
Quit SmokingQUIT Line13 18 48Visit www.quit.org.au

Rental AssistanceResidential Tenancies Authority 33 Herschel Street, Brisbane Qld

1300 366 311
1902 280 037
24hr hotline for tenants and landlords
www.rta.qld.gov.au
 
Fair Work RightsFair Work Ombudsman13 13 94Visit https://www.fairwork.gov.au/contact-us
and
https://www.fairwork.gov.au/find-help-for/visa-holders-and-migrants