Vocational Programs

Diploma of Hospitality Management
(SIT50416) - 098730M (QLD) 098735F (NSW)

40 Tuition weeks (Eight blocks of five weeks) plus an 8 week practical work placement

The Course

For students wanting a career in Hotel Management with an emphasis on management, this course covers all aspects of employment in this exciting industry.

Moving from the practical to the theoretical and on to management issues, graduates will have a thorough knowledge of the intricacies of the Hospitality industry, People Management, Customer Service and Financial Management.

Plan your future in an industry that offers a secure and rewarding career path in the management area of the hospitality industry. Studying hospitality at Holmes Institute will prepare you for a successful career in this dynamic field.

The courses offer a well-balanced program with a strong emphasis on practical 'hands on' training which is complemented by relevant theoretical hospitality subjects. The course ensures all students have the skills required for entry into this exciting industry.

Assessment is continuous throughout the course using a range of assessment tools which include workplace simulation exercises, class activities, assignments, case studies, practical demonstrations, quizzes and tests. Students must attempt all assessment items and are required to demonstrate competency in all aspects of the course.

Entry Requirements

Students will be expected to have completed senior high school or its equivalent prior to commencement of the Diploma.

Recognition of Prior Learning (RPL)
Students who have completed relevant studies or have experience which may be deemed equivalent to the course may apply for Recognition of Prior Learning (RPL). Applications can be made at the initial application or can be made within two weeks of commencement of the course.

Please note that RPL cannot result in an international student having less than a full time load of study (20 hours).

International Students
Entry into a Vocational Program requires an English level at least equivalent to IELTS 5.5 or Upper Intermediate at a Holmes English Language Centre. Students who do not have evidence of their English Language level and who are given a "conditional" offer of a place dependant on their English level are advised to have their English ability assessed prior to the commencement of the course. This can be arranged by contacting the International Office or the Campus Manager at any Holmes Campus. If students fail to meet the entry requirements they may enrol on an English language program at a Holmes English Language Centre. For fees associated with such classes please refer to the current Dates and Fees schedule or contact the International Office.

Students on a student visa MUST be enrolled in a full-time course.

Work Placement

In order to successfully complete the course and to be awarded with the Certificate students must complete a period of work placement to demonstrate their ability to perform to the required standard in the workplace.

Work placement will take place in workplaces approved by Holmes Institute. Work Placement for this course will be up to 144 hours.

Intake Dates

Click here to see the current intake dates


Diploma of Hospitality Management (SIT50416)

SITXCOM005Manage conflict
SITXFIN004Prepare and Monitor Budgets
SITXFIN003Manage finances within a budget
SITXWHS003Implement and monitor work health and safety practices
SITXHRM003Lead and manage people
SITXMGT001Monitor work operations
BSBDIV501Manage diversity in the workplace
SITXCCS007Enhance the customer service experience
SITXCCS008Develop and Develop and manage quality customer service practices
SITXHRM002Roster Staff
SITXMGT002Establish & conduct business relationships
BSBMGT517Manage operational plan
SITXGLC001Research and comply with regulatory requirements
SITHIND004Work effectively in hospitality service
SITXFIN002Interpret financial information
SITXHRM001Coach others in job skills
SITXFSA001Use hygienic practices for food safety
SITXFSA002Participate in safe food handling practices
BSBADM502Manage Meetings
SITXHRM006Monitor Staff Performance
SITXHRM004Recruit, Select and Induct Staff
SITHACS007Conduct Night Audit
SITHACS008Provide Accommodation Reception Services
SITHFAB002Provide Responsible Serving of Alcohol
SITXFIN001Process financial transactions
BSBFIA301Maintain financial records
BSBWOR203Work effectively with others
SITHIND002Source and use information on the hospitality industry


Course Location
Gold Coast


Holmes Institute reserves the right to amend course structure and subject content to meet changing industry demands.

CRICOS Provider Codes: Holmes Institute Pty Ltd - VIC 02639M; NSW 02767C; QLD 02727M